Frequently Asked Questions
Privacy Policy Statement
SMS Terms & Conditions
Product Description
By providing your mobile phone number, you consent to receive SMS messages from Orange County Scaffold, Inc., related to job walk requests, estimating and bid requests. job updates, crew schedules, or account status notifications.
Message Frequency (use whichever matches the submission in the registration form)
Message frequency may vary.
You may receive occasional SMS messages per week or month
Message and Data Rates
Standard message and data rates may apply.
Opting Out
You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at 714 637-6010.
Privacy Policy - No Sharing or Selling of Mobile Data
Your phone number will be handled in accordance with our Privacy Policy. No mobile information will be sold to or shared, including opt-in data and consent, with third parties/affiliates for marketing/promotional purposes.
Privacy Policy - General
**Last Updated: November 22, 2025
At Orange County Scaffold Inc, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.orangecountyscaffold.com, use our services, or interact with us. Please read this policy carefully. If you do not agree with our practices, please do not use our site. No mobile data or information will be shared with third parties/affiliates for marketing/promotional purposes.
1. Information We Collect
We collect information to provide and improve our services. This includes:
- **Personal Information:** Name, email address, phone number, or other details you provide when contacting us via forms, in bound phone calls, or making inquiries online.
- **Usage Data:** Information about how you interact with our site, such as IP address, browser type, pages visited, time spent on pages, and referring/exit pages (collected via cookies or similar technologies).
- **Cookies and Tracking Technologies:** We use cookies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
We do not knowingly collect information from children under 13 years of age.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, provide customer support, and fulfill service requests.
- To send you updates, newsletters, or promotional materials (you can opt out at any time).
- To improve our website, services, and user experience through analytics.
- To comply with legal obligations, prevent fraud, and protect our rights.
3. How We Share Your Information
We do not sell your personal information. We may share it in limited circumstances:
- With service providers (e.g., email platforms, analytics tools) who help us operate our site and must keep it confidential.
- With business partners for joint services, with your consent.
- If required by law, such as in response to a subpoena or government request.
- In the event of a merger, acquisition, or sale of assets.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, including:
- Access, correction, or deletion of your information.
- Opting out of marketing communications.
- Withdrawing consent for data processing.
To exercise these rights, contact us at dcampbell@ocscaffold.com. We will respond within 30 days.
You can also control cookies via your browser and opt out of certain tracking through tools like the Do Not Track browser feature.
6. Third-Party Links
Our website www.orangecountyscaffold.com may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing information.
7. Information We Receive from Third Parties
We may receive information about you from third-party sources. For example, if you log in to our service using a social media account, we may receive your public profile information from that service.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with the updated date. Continued use of our site after changes constitutes acceptance.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: 714 637-6010
Orange County Scaffold Inc.
121 E. Meats Ave Orange, CA 92865
Email: privacy@ocscaffold.com
Phone: 714 637-6010
Thank you for trusting Orange County Scaffold Inc with your information!